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Service Concept 

Respecting clients, understanding clients, keeping providing clients with products and service beyond their expectation, and being the friend of clients forever is the service concept that we have always been sticking to and advocating. 

Clients are always our first priority. We study, design and improve our services on the side of clients instead of the company. 

We have perfect service system. We have improved the pre-sales, sales and after-sales services, so that we can help clients solve problems that appeared while using our products, providing much convenience to clients. 

We highly emphasize clients' opinions. Clients are able to participate in decision making. Only by handling clients' opinions, can we satisfy them. 

We have established a client- oriented system. The establishment of company structure, change of service process, etc. also center on the clients' demand. We have also established a quick response mechanism to handle clients' opinions. 

We guarantee satisfactory product quality, service quality and enterprise image. 


  • Head Office in Tianjin
  • Tel:022-58385868    022-58626988
  • Fax:022-58385898
  • Address:B-7th Floor, 1st Building, No.15 Rongyuan Road, Huayuan Industrial Park, Tianjin, P.R. China
  • E-mail:hengdawenbo@hengdawb.com
  • Website:www.ecaifly.com
  • Branch Office in Beijing
  • Tel:010-85263539    010-85261096
  • Fax:010-85263539
  • Address:A-9-02, International Building, No 19 Jianguomenwai Avenue, Beijing
  • Branch Office in Guangzhou
  • Tel:020-37594227    Fax:020-37594227
  • Website:A-1204, Fuliyingsheng Square, No 16 Machang Road, Tianhe District, Guangzhou
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